USERRA Contact

Employer Support of the Guard and Reserve (ESGR) can assist in answering anyone's questions related to the Uniformed Services Employment Reemployment Rights Act (USERRA). ESGR also has Ombudsmen available to mediate uniformed service related disputes between service members and their civilian employers.

If you have questions you can call ESGR's toll-free number, 1-800-336-4590 (select option 1) between 8 AM and 6 PM ET (M-F); e-mail osd.USERRA@mail.mil or complete the form below.

If you are a service member desiring to have an Ombudsman assist you and your employer resolve a dispute related to your military service, call ESGR's toll-free number, 1-800-336-4590 (select option 1) between 8 AM and 6 PM ET (M-F) or complete the form below.

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Privacy Act Statement

"Authority: 38 U.S.C. Chapter 43, Employment and Reemployment Rights of Members of the Uniformed Services (USERRA); 5 U.S.C. 571-583, Administrative Dispute Resolution Act (ADRA); 5 U.S.C. 552a, the Privacy Act of 1974; Department of Defense (DoD) Directive 1250.1, National Committee for Employer Support of the Guard and Reserve (NCESGR); DoD Instruction 1205.22, Employer Support of the Guard and Reserve; DoD Instruction 1205.12, Civilian Employment and Reemployment Rights of Applicants for, and Service Members and Former Service Members of the Uniformed Services; DoD Instruction 1205.12, Civilian Employment and Reemployment Rights of Applicants for, and Service Members and Former Service Members of the Uniformed Services, NCESGR Instruction 1250.30 Secretary of Defense Employer Support Freedom Award, NCESGR Instruction 1250.28 Employer Awards; 10 U.S.C. §1588, Authority to accept certain voluntary services; 5 U.S.C. 552a, the Privacy Act of 1974; DoD Instruction 1100.21, Voluntary Services in the Department of Defense; NCESGR Instruction 1250.10, Volunteer Management

Purpose: To determine eligibility and nature of services requested.

Routine Use(s): To communicate with Military Members and Federal, State, and local governmental agencies, as well as the Public, to answer question about ESGR programs and services.

Disclosure: Voluntary; however, failure to provide accurate contact information and other solicited information may delay processing the request."

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