There are many ways to contact ESGR. Please choose the method most convenient for you.


For a workplace issue, conflict or question call the Customer Service Center to speak with a representative at 800-336-4590, Option 1, or email

ESGR’s Customer Service Center is available to answer USERRA questions (except Federal holidays) or to refer cases to a trained Ombudsman.  

Customer Service Center Option 1 M-F, 8:00 AM-6:00 PM ET  
IT Support Center Option 3 M-F, 8:00 AM-5:00 PM ET  
General Contact Option 0 M-F, 7:30 AM-4:30 PM ET  
State/Local Contact Click HERE

Online Request:

You can also contact ESGR by completing an online form. Please select the link below: 

Request Assistance

Press Contacts:

For press inquiries, please contact the Strategic Communication and Public Affairs team at


Employer Support of the Guard and Reserve, 4800 Mark Center Drive, Suite 03E25, Alexandria, VA 22350-1200


To reach the IT team, please email or use our Online Feedback form.

You can also call 800-336-4590, Option 3, M-F (except Federal holidays), 8:00 AM to 5:00 PM (ET), for support.