There are many ways to contact ESGR. Please choose the method most convenient for you.

Phone:

For a workplace issue, conflict or question call the Customer Service Center to speak with a representative:  1-800-336-4590 - Option 1 or by email: osd.USERRA@mail.mil.

ESGR’s Customer Service Center is available to answer USERRA questions (except federal holidays) or to refer cases to a trained Ombudsman.  

Customer Service Center Option 1 M-F 8:00 - 6:00 ET  
IT Support Center Option 3 M-F 8:00-5:00 ET  
General Contact Option 0 M-F 7:30-4:30 ET  
State/Local Contact Click HERE

Online Request:

You can also contact ESGR by completing an online form. Please select the link below: 

Request Assistance

Press Contacts:

OSD.ESGR-PA@mail.mil - Public Affairs

Mail:

Employer Support of the Guard and Reserve

4800 Mark Center Drive - Suite 03E25

Alexandria, VA 22350-1200

Webmaster:

osd.ESGRITSupport@mail.mil

Online Feedback

1-800-336-4590 Option 3 M-F (except federal holidays) 8AM to 5PM (ET)